Personal Insurance Claim Help: Excel Insurance Group Advocacy

Filing a personal insurance claim can feel  discouraging. Maybe you don’t know what you should do or how to go about the process. Take a breath; we are in this together.

Gather this information and contact your broker immediately. We can help you decide what your next steps might be and make sure you speak with the right people.

Information to Make a Personal Insurance Claim

Having as much of this information together can help speed things along:

  • Details about what happened
  • Event dates and times
  • Event locations
  • Your policy number
  • contact and insurance information for any 3rd parties involved

If You Need to File a Personal Insurance Claim, Feel Free to Contact Your Insurance Company Directly

(If you don’t see your insurance company here, or you aren’t sure which insurance company you deal with via Excel Insurance Group, please use the directory below or call 1 (780) 732-7129.

Personal Insurance Claims Advocates: In the Event of a Claim, Your Broker is Here to Help

To help ensure the most out of any personal insurance claim, feel free to contact your broker.

You can search for your broker here. If you need help, call 1 (780) 732-7129.

Karla Merryweather

Personal Lines Account Manager

Personal Insurance Broker

Specialities & Areas of Particular Expertise:Personal auto & home, management, as well as billing for our brokerage

Excel Office:Lloydminster: Excel Insurance & Risk Management

Direct Phone:(780) 875-6178

Fax:(780) 875-5958

Email:Email hidden; Javascript is required.

Designations, Awards:

Level 1, Level 2


In 2007, family convinced me to try out the insurance industry - just to help out around the office - and I simply could not leave. It’s one thing to have a second family in my co-workers and its even more wonderful to find the type of satisfaction that I do in helping clients when they need it.

With a passion for responsive, gratifying customer service, I am enthusiastic, compassionate and one that takes initiative.

Personal Interests & Hobbies:

  • I love spending time with my family at the lake, or planning great getaways
  • I enjoy planning special events for our office, friends and community organizations
  • If it involves a good time, I’m usually there 🙂