Personal Insurance Claim Help: Excel Insurance Group Advocacy

Filing a personal insurance claim can feel  discouraging. Maybe you don’t know what you should do or how to go about the process. Take a breath; we are in this together.

Gather this information and contact your broker immediately. We can help you decide what your next steps might be and make sure you speak with the right people.

Information to Make a Personal Insurance Claim

Having as much of this information together can help speed things along:

  • Details about what happened
  • Event dates and times
  • Event locations
  • Your policy number
  • contact and insurance information for any 3rd parties involved

If You Need to File a Personal Insurance Claim, Feel Free to Contact Your Insurance Company Directly

(If you don’t see your insurance company here, or you aren’t sure which insurance company you deal with via Excel Insurance Group, please use the directory below or call 1 (780) 732-7129.

Personal Insurance Claims Advocates: In the Event of a Claim, Your Broker is Here to Help

To help ensure the most out of any personal insurance claim, feel free to contact your broker.

You can search for your broker here. If you need help, call 1 (780) 732-7129.

Doug Morrow

Managing Director, Excel Insurance Group

Commercial Insurance & Risk Management

Specialities & Areas of Particular Expertise:Manufacturing, realty & construction; special skills in the area of contract management and language

Excel Office:Edmonton Corporate - Excel Insurance Group

Direct Phone:(780) 453-8406

Cell Phone(780) 446-3742

Fax:(780) 482-3302

Email:Email hidden; Javascript is required.

Designations, Awards:



Inspired by integrity, enthused by collaboration, I enjoy working with people that design and deliver as promised with innovation and initiative. With a knack for relating to people and understanding the challenges facing businesses today, I listen carefully to clients in order to both understand their perspective and to be able to add  value from my training and experience.  My in depth insurance knowledge, risk management training, complete access to virtually all insurance carriers and a strong business acumen are advantages my clients enjoy when I work with them.
With 35 plus years of insurance and brokerage experience, I am happy to share in opportunities to teach, mentor and, hopefully, inspire our next generation of brokers. Mentoring the motivated, developing the undiscovered - these are passions I enjoy every day within our Group.

Personal Interests & Hobbies:

  • Boating on the Pacific Ocean, fishing and golfing
  • Classic cars & motorcycles
  • Mentorship, providing business opportunities and individual professional development
  • Go Oilers, go!