Personal Insurance Claim Help: Excel Insurance Group Advocacy

Filing a personal insurance claim can feel  discouraging. Maybe you don’t know what you should do or how to go about the process. Take a breath; we are in this together.

Gather this information and contact your broker immediately. We can help you decide what your next steps might be and make sure you speak with the right people.

Information to Make a Personal Insurance Claim

Having as much of this information together can help speed things along:

  • Details about what happened
  • Event dates and times
  • Event locations
  • Your policy number
  • contact and insurance information for any 3rd parties involved

If You Need to File a Personal Insurance Claim, Feel Free to Contact Your Insurance Company Directly

(If you don’t see your insurance company here, or you aren’t sure which insurance company you deal with via Excel Insurance Group, please use the directory below or call 1 (780) 732-7129.

Personal Insurance Claims Advocates: In the Event of a Claim, Your Broker is Here to Help

To help ensure the most out of any personal insurance claim, feel free to contact your broker.

You can search for your broker here. If you need help, call 1 (780) 732-7129.

Jason Ploof

Senior Commercial Account Executive

Commercial Lines Insurance Broker

Specialities & Areas of Particular Expertise:Property Management, Condominiums

Excel Office:Edmonton Downtown: Excel Insurance & Risk Management

Direct Phone:(780) 453-9840

Cell Phone(780) 966-9265

Fax:(780) 482-3302

Email:Email hidden; Javascript is required.


Designations, Awards:



With more than a decade of experience in the insurance industry, I have been with Excel Insurance & Risk Management since 2006. I specialize in property management insurance. Previous experience in Personal Lines and Claims Adjusting have given me the expertise required to continuously build long-standing client relationships.

I am known for - and consistently seek - to provide superior customer-service to all of my clients. I like to be a 'go-to guy' in my space too, enjoying each opportunity I get to work with condo associations and boards to help them muddle through insurance and organization related issues. Working together, we secure proper coverage and piece of mind, both for the condo association and for individual unit owners.

Curious in nature, I love discovering new insurance products, crafting original client solutions and delivering innovation in my insurance programs.

Personal Interests & Hobbies:

  • Pinball aficionado
  • Cinema buff
  • Tech-head
  • Calgary Flames fan