Personal Insurance Claim Help: Excel Insurance Group Advocacy
Filing a personal insurance claim can feel discouraging. Maybe you don’t know what you should do or how to go about the process. Take a breath; we are in this together.
Gather this information and contact your broker immediately. We can help you decide what your next steps might be and make sure you speak with the right people.
Information to Make a Personal Insurance Claim
Having as much of this information together can help speed things along:
- Details about what happened
- Event dates and times
- Event locations
- Your policy number
- contact and insurance information for any 3rd parties involved
If You Need to File a Personal Insurance Claim, Feel Free to Contact Your Insurance Company Directly
(If you don’t see your insurance company here, or you aren’t sure which insurance company you deal with via Excel Insurance Group, please use the directory below or call 1 (780) 732-7129.
Personal Insurance Claims Advocates: In the Event of a Claim, Your Broker is Here to Help
To help ensure the most out of any personal insurance claim, feel free to contact your broker.
You can search for your broker here. If you need help, call 1 (780) 732-7129.
Karla Merryweather
Personal Lines Account Manager
Personal Insurance Broker
Personal auto & home, management, as well as billing for our brokerage
Excel Office:Lloydminster: Excel Insurance & Risk Management
Address:1202-50 Avenue Lloydminster, Alberta, T9V 0Y1
Designations, Awards:
Level 1, Level 2
Bio:
In 2007, family convinced me to try out the insurance industry - just to help out around the office - and I simply could not leave. It’s one thing to have a second family in my co-workers and its even more wonderful to find the type of satisfaction that I do in helping clients when they need it.
With a passion for responsive, gratifying customer service, I am enthusiastic, compassionate and one that takes initiative.
Personal Interests & Hobbies:
- I love spending time with my family at the lake, or planning great getaways
- I enjoy planning special events for our office, friends and community organizations
- If it involves a good time, I’m usually there 🙂
Kent Letourneau
Commercial Account Executive
Commercial Insurance Broker
Transportation, Environmental, and Oil and Gas
Excel Office:Edmonton Downtown: Excel Insurance & Risk Management
Address:Suite 700, 12323 Stony Plain Road, Edmonton, Alberta, T5N 3Y5
Designations, Awards:
Communications, Diploma, CIP (2 courses until completion)
Bio:
Addicted to corporate risk management, I am passionate about every opportunity I have to work with clients and hunt new challenges. Driven by detail, as well as decidedly thorough, I love exploring the intricacies, particularities and nuances that make up my clients’ businesses. From understanding and analysis, I love crafting business insurance solutions that are customized and tailored. For me, my position is a game - a game I love to play and win.
With a direct sense of humour and a good laugh, I enjoy building longterm relationships with the people in my life. Reliability is important to me - not just for a sale but in every interaction, way we engage or challenge you face. I act with integrity and I surround myself with colleagues, friends and people that do too.
Personal Interests & Hobbies:
- Hanging out with friends
- Playing & watching football
- Snowboarding
Lareese Graf
Owner, General Manager
Personal and commercial insurance
Fluid Haulers, Condo Buildings, Small Energy Sector, Residential/Commercial Builders
Excel Office:Lloydminster: Excel Insurance & Risk Management
Address:1202-50 Avenue Lloydminster, Alberta, T9V 0Y1
Designations, Awards:
CAIB
Bio:
Since 1997, I have enjoyed this fast-paced work life that I have created.
A team approach steers all we do in our office and it ensures our firms capacity to engage clients with a different edge - one where combined knowledge, skills and powerful results shape the deliverables we create.
I service my clients through direct, forthright and honest answers.. Along with my team, my clients are what carry me through the fast-paced, trouble-shooting and problem solving that comes with the everyday hands-on work we do.
Personal Interests & Hobbies:
- My kids and grand babies still light up my life
- Working out and running help clear the head
- (I have to admit) I actually like my acreage yard work
- Oh yes, I love my motorbike
- Travelling still ranks high on my list
Michael Hollinda
President
Commercial Insurance
I enjoy all aspects of commercial insurance and serving clients across many industries
Excel Office:Brooks: Forefront Insurance
Address:116 - 2nd Avenue West, PO Box 884, Brooks, Alberta, T1R 1B7
Designations, Awards:
B.A. Economics, FCIP, CAIB
Bio:
I care. Part of my nature, part of what drives me, I believe in the advocacy and service quality that comes from caring about the lives of my clients and ensuring the reliability of their coverage. Through dedication, attention to detail and a personal challenge to always ‘raise the bar, I self reflect and wonder: ‘did I go the extra mile today?’ Being an independent insurance broker provides me the opportunity to help make a difference in the lives of my clients and the people around me.
Personal Interests & Hobbies:
- • I’m a family vacation kind of guy
- • I’m a bit of a foodie
- • Running is a hobby of mine
- • Getting outdoors always wins
Mike Mackell
Vice-President, Finance
Finance officer, insurance operations
Year-end summaries, cash flow management, budgets, variance analysis
Excel Office:Edmonton Corporate - Excel Insurance Group
Address:Suite 700, 12323 Stony Plain Road, Edmonton, Alberta, T5N 3Y5
Designations, Awards:
CPA, CMA
Bio:
Enthusiastic about the meaning behind financials, I tell stories from the key metrics that drive our business. From revenue creation I see growth, from renewal rates I see client satisfaction. I enjoy making sense of key performance indicators in ways that business owners and stakeholders can understand quickly and with ease.
Personal Interests & Hobbies:
- Astronomy
- Golf
- Auto racing